How to Claim and Activate Your Free Website
If a link showed up on a postcard, text, or email pointing you to a preview site with your business name on it, that site already exists and is waiting for you to claim it. Click through to the preview, hit the claim or activate button, verify you're the owner, and it's yours in a couple of minutes. No card needed to claim it, and it stays live for free.
Somebody built you a website. That's not a typo. If you got a postcard, a text, or an email with a link on it, there's a real site out there with your business name, your photos or category, and your basic info already filled in. Claiming it is the easy part, and this walks you through exactly how.
Step 1: Find your link
Your website link usually shows up one of a few ways:
- A postcard in the mail with a QR code or a short URL printed on it
- A text message with a preview link
- An email with a subject line like "we built you a website"
The link points to a preview page hosted on myninjasite.com. It's a real, working site, not a mockup or a screenshot. Open it on your phone or computer and look around. If the info is wrong or a photo needs to change, don't worry about that yet, you can fix it after you claim it.
Step 2: Confirm it's actually your business
Before anything gets activated, you'll need to verify you're the owner. This is usually a quick check, matching your name and phone number or email to the business the site was built for. It exists so a stranger can't wander in and take over a site with your business name on it. If you're the owner (or you run the place day to day), this step takes under a minute.
Step 3: Hit claim and set up your login
On the preview site, look for the claim or activate banner, usually near the top of the page. Click it, enter your email and set a password, and that's your account. This is what gives you access to make changes going forward, so use an email you actually check.
Step 4: Pick your free subdomain
Every claimed site gets a free web address to start, something like yourbusiness.myninjasite.com. You get to choose the subdomain name during activation, so pick something short and recognizable, your business name without spaces is usually the safest bet. This address works immediately and costs nothing, forever. If you later want your own domain, like yourbusiness.com instead, that's an optional upgrade you can add anytime, but it's not required to have a working, shareable website.
Step 5: Look over your content
Once you're in, you're inside the members area where you can see everything the site pulled together: your hours, your services, your photos, your reviews. Take a few minutes to check it for accuracy. Small businesses change addresses, add services, and update hours more often than you'd think, so this is the moment to make sure what's live matches reality.
Step 6: Make your first edits
Every claimed site includes an editor built for people who've never touched a website before. No code, no drag-and-drop learning curve. You click a text block, change the words, save. Same with photos, swap out anything that doesn't feel right with your own. If you want, this is also where you'd turn on optional add-ons like a custom domain, business email, or online booking, but none of that is required to have a live site people can find and use.
What happens if you don't claim it
The preview site doesn't disappear if you wait. It stays up so the link keeps working if you want to think it over or show a partner or employee first. But an unclaimed site can't be edited, and it's not fully yours until you activate it, so if you're planning to actually use it, share it, or put it on a business card, claim it first. It takes less time than reading this article.
Once your site is claimed and live, sharing it is as simple as sending the link, adding it to your Google Business Profile, or printing it on anything you hand customers. It's a real website, built for your actual business, and now it's fully in your hands to run.
Frequently Asked Questions
Do I need a credit card to claim my free website?
No. Claiming and activating your site is completely free, no card required. Paid add-ons like a custom domain or business email are optional and only come up if you choose to add them later.
What if the business information on the preview site is wrong?
That's normal, it happens with public listings. Claim the site first, then use the built-in editor to correct hours, services, photos, or any other details in a couple of clicks.
How long does it stay free?
Your subdomain website (yourbusiness.myninjasite.com) is free forever. There's no trial period and no surprise bill down the line for the base site.
Can someone else claim my business's site before I do?
Claiming requires verifying ownership, matching details like your business phone number or email, so a random person can't take over a listing that isn't theirs. Still, it's smart to claim your site as soon as you find the link.
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